Full customer support, every channel

Nothing missed. Ever again.

TendCall answers every call and message, replies to every comment and review, and captures every lead - all platforms, all in one place, day or night.

Start 7-day free trial
Live in a day Australian voices
Live call · answering
Incoming call After hours · 6:42pm
Thanks for calling Coastline Plumbing, you're speaking with our virtual assistant. How can I help tonight?
Hi, my hot water system's burst and there's water everywhere.
That sounds urgent, let's get someone out to you. Can I grab your name and the best number to reach you on?
Sarah Doyle, 0412 668 921. I'm in Terrigal.
Got it Sarah. I've logged this as an emergency and the on-call plumber will call you back within 15 minutes.
Lead captured
NameSarah Doyle
Phone0412 668 921
JobBurst hot water system
SuburbTerrigal
UrgencyEmergency
SMS alert sent to your mobile

Answering every channel for Aussie businesses

TradesCafes & BarsRetailSalonsClinicsReal Estate
Why TendCall

Every channel answered. Nothing missed.

A tireless assistant that picks up the phone, replies to texts, comments and reviews, and turns every interaction into a booked job.

Answers every call, day or night

A natural Australian voice picks up on the first ring, 24/7 - nights, weekends and public holidays included. No more voicemails and no more lost jobs to a competitor.

Captures every lead

Name, number, job details, suburb and urgency, all logged instantly and structured, ready to action the moment you're free.

Two-way messaging

Follows up by text and DM, answers common questions and shares your details, turning a quick enquiry into a confirmed booking.

Instant alerts

Every new lead lands on your phone the second the call ends, so you can jump on the hot ones straight away.

Grows your reviews

Replies to every review, positive or negative, and prompts happy customers to leave one - more five-star reviews, without you lifting a finger.

One dashboard, every channel

Calls, texts, comments, messages and reviews - see everything coming in, and everything we've replied, all in one clean dashboard.

How it works

Up and running in a single day

No new hardware, no new number, no drawn-out setup. We do the heavy lifting.

01

We learn your business

Services, hours, pricing, service area and your most common questions. TendCall is trained to sound like your business.

02

Point your number over

Keep your existing number. We divert calls to TendCall for after hours, overflow, or 24/7, whatever suits you.

03

Start capturing leads

It answers, texts and books while you're on the tools. You get every lead and a full transcript in real time.

Always learning

Intelligence that builds around your business

TendCall learns from every interaction, remembers everything, and gets sharper by the day.

01

Learns from every interaction

Every call, text, message and review makes TendCall smarter. It notices what your customers ask, learns the answers, and handles the same question better next time.

Every learning is stored securely in the cloud, so nothing is ever lost - intelligence builds around your business by the day, in a cycle of continuous improvement.

02

Trained to understand your business deeply

TendCall is trained on your services, pricing, hours, service area, policies and tone of voice - so it reasons like your best employee, not a phone menu.

Your full history - every call, message and review - is stored in the cloud and feeds that understanding. The longer it runs, the better it knows your customers.

Business profile · Coastline PlumbingSynced to cloud
Services & pricingEmergency plumbing, hot water, blocked drains
Hours & service areaMon-Sat · Central Coast & Northern Beaches
Tone of voiceWarm, plain-speaking, no jargon
Learned answers48 common questions, growing every week
03

Gets better every week

We improve TendCall at a rapid pace - smarter answers, more natural voices, new capabilities across every channel, shipped constantly.

Your receptionist upgrades itself. There is nothing to install, nothing to maintain, and no version to fall behind on.

Answer qualityImproving weekly
New capabilities shipped weeklyNothing for you to install
04

Runs your customer support for you

TendCall doesn't just answer - it runs the work behind the scenes. Capturing leads, following up enquiries, replying to reviews and keeping customers warm, all without you touching a thing.

Anything that genuinely needs you gets flagged to your phone. Everything else is simply handled.

Handled for you · todayAutomatic
After-hours call answered, lead capturedSarah D · burst hot water · 6:42pm
Replied to a 5-star Google reviewThanked Maria by name
Followed up a quote enquiry by SMSBooking confirmed for Thursday
Flagged: custom quote request needs youSMS sent to your mobile

The TendCall difference

Built for every way customers reach you, not just the phone. TendCall answers, follows up and grows your reputation - so you win the job while your competitors miss the call.

Live in a day

Up and running in a single day. We build your assistant, you divert your number, and you're capturing leads the same afternoon.

24/7, every channel

Calls, texts, messages and comments answered around the clock - after hours, weekends and public holidays included.

Reviews that grow

Every review answered and happy customers prompted to leave one, so your rating climbs while you're on the tools.

Pricing

Simple plans that pay for themselves

One booked job usually covers the month. Start free, no lock-in contract.

Starter
Phone and SMS, always answered - for sole traders and small teams.
$299/mo
billed monthly
Start free trial
  • Phone & SMS only
  • Up to 100 call minutes / month
  • After-hours & missed-call answering
  • Lead capture with SMS alerts
  • Live call dashboard
Most popular
Complete
Every channel - calls, texts, comments, messages and reviews.
$399/mo
billed monthly
Start free trial
  • All platforms, one dashboard
  • Up to 300 call minutes / month
  • 24/7 answering, not just after hours
  • Comments, messages & reviews - every platform
  • Email support inbox (coming soon)
  • Priority support
Scale
For multi-location and high-volume operators.
Custom
tailored to your volume
Talk to sales
  • Unlimited minutes (fair use)
  • Multiple numbers & locations
  • CRM & calendar integrations
  • Dedicated account manager
  • Onboarding & SLA

Extra minutes billed at $0.90/min. All prices in AUD, excluding GST. Cancel anytime.

★★★★★
"We were sending every after-hours call to voicemail and losing them. In the first fortnight TendCall booked us four jobs we would have missed completely. It pays for itself many times over."
Jane HDentist Clinic Owner
FAQ

Questions, answered

What channels does TendCall cover?
Phone calls, SMS, social media comments and direct messages, and Google reviews - all handled automatically and all visible in one dashboard. An email support inbox is coming soon. You choose which channels to connect; plenty of businesses start with just the phone and add the rest later.
How does review management work?
TendCall replies to every review that comes in - thanking happy customers by name, and responding professionally and empathetically to unhappy ones so a bad review never sits unanswered. It also helps you grow your rating by prompting satisfied customers to leave a review in the first place.
What about social media comments and messages?
TendCall watches your connected accounts around the clock and replies to comments and DMs in your brand voice - answering questions, sharing your details and turning enquiries into bookings. Anything sensitive or unusual gets flagged for you to handle instead of being answered automatically.
What happens after hours?
TendCall answers every call and message your team can't get to, day or night. It has a full conversation, captures the lead and texts it straight to you, so nothing slips through while you're off the clock.
Do I keep my existing number?
Yes. You keep your current number and simply divert calls to TendCall, either always, after hours, or only when you don't pick up. Nothing changes for your customers.
Does it sound robotic?
No. TendCall uses natural Australian voices and is trained on your business, so callers get a warm, human-sounding conversation, not a clunky phone menu.
What if it can't answer something?
It gracefully takes a message, captures the person's details and flags it for you - on any channel. You can also set urgent calls to be escalated to your mobile straight away.
How long does setup take?
Most businesses are live within a day. We build your assistant, you divert your number and connect your accounts, and you're capturing leads that same afternoon.

Stop missing customers. Start with a free trial.

Try TendCall free for 7 days. No lock-in, live in a day.

Start 7-day free trial
Set up in a day · Keep your number · Cancel anytime